Important Customer Notice: Server upgrade 6th September 2017

by | Sep 6, 2017

One of our Servers – Abe – is being upgraded tonight at around 10pm.

The scheduled maintenance will mean migrating all of the accounts hosted on Abe, to a new server. This is necessary because the operating system on the current server is no longer being supported which would eventually leave it vulnerable to security attacks.

This will mean some downtime while the accounts are transferred but shouldn’t take more than an hour.

For most of our clients, for whom we manage the domain names as well as the hosting, your websites and email shouldn’t be affected. However, those of you that purchased your own domain name will need to login to your domain accounts and update the name servers.

We will be in direct contact with those of you that we think will be affected, to support you with the changeover.

If you do notice any issues from 7th September, please do get in touch with us.

 

Please note: Our phone line will be reconnected on Friday 8th September but we are still contactable by email.